ChainArena

Privacy Policy Guidance

1. Collective company and contact information

2. Personal information items to collect and how to collect them The company collects the following personal information for smooth customer consultation, service provision, and data statistics.

  • A. General collection item
    • 1 Mobile phone number, game service use record, access log and authentication date, payment record, game version, carrier information, terminal information (model name, available memory and file size, OS version, type number, etc.)
    • B. How to collect personal information The company collects such personal information on the first run after downloading the game, during game use, or when accessing the network, and some personal information is collected only when it subscribes to a particular game or specific service.

3. Purpose of collecting and using personal information

The company uses and utilizes the collected personal information within the scope specified for the following purposes, and, in principle, does not use it beyond the scope or disclose the personal information of the users to the outside without prior consent of the users. (If the user has agreed to release personal information in advance, and there is a request of the investigation agency in accordance with the provisions of the Act or in accordance with the procedures and methods set forth in the Act for investigation purposes, the disclosure can be made to the outside.)

4. Consignment of personal information

The company can provide personal information to a third party as follows to improve the service, and strives to ensure that the personal information provided under the related statutes is managed safely. The organization and purpose of which the company provides personal information are as follows:

  • A. Provide game content, provide customized services within the game, certify purchase, purchase and pay fees
  • B. Personal identification, personal identification, prevention of unauthorized use by bad customers, confirmation of certification intention, record preservation for dispute settlement, complaint handling, etc. and forwarding notices In addition, statistics on the development of new services, service delivery and advertising according to statistical characteristics, service validation, event and advertising information, participation opportunities, access frequency, and customer service usage

5. The period of personal information retention and utilization of personal information

  • A. In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the related statutes, the company shall keep personal information for a specified period as specified below.
  • B. In case it is necessary to preserve it in accordance with the provisions of the related statutes, such as the Consumer Protection Act in e-commerce, the company shall keep customer information for a certain period as prescribed under the relevant statutes. In this case, the company uses the information it keeps for its purposes only, and the retention period is as follows: Records of marking/advertising
  • B. In case it is necessary to preserve it in accordance with the provisions of the related statutes, such as the Consumer Protection Act in e-commerce, the company shall keep customer information for a certain period as prescribed under the relevant statutes. In this case, the company uses the information it keeps for its purposes only, and the retention period is as follows:
  • Records of marking/advertising
    Reasons for Preservation: The Consumer Protection Act in Electronic Commerce, etc.
  • Retention period: 6 months
    Records of contract or withdrawal of subscription, etc.
    Reasons for Preservation: The Consumer Protection Act in Electronic Commerce, etc.
  • Retention period: 5 years
    Records on the supply of payments, goods, etc.
  • Reasons for Preservation: The Consumer Protection Act in Electronic Commerce, etc.
    Retention period: 5 years
  • Records of consumer complaints or dispute handling
    Reasons for Preservation: The Consumer Protection Act in Electronic Commerce, etc.
    Retention Period: 3 years
  • Records of visits
    Reason for Preservation: Communications Secrets Protection Act
    Retention period: 3 months

6. Restrictions on the use of services

The company can collect personal information of Article 2 to provide smooth game service. If the user refuses to collect personal information of the company, there may be restrictions on the use of all or part of the game services provided by the company.

7. According to the law and to our Privacy Policy, you have the right to object and request the erasure of your personal data. In order to start the deletion process, please confirm by responding to this email [email protected]